The second-hand marketplace Shoppers Express Anger About Size Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Social Media Response
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification versus the original listing because of the remapping.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods after backlash from users.